FAQ ON HOW TO PLACE AN ORDER:
-Is your Website secure?
Yes. Only the Gallery and Viewcart pages are on our public server. The final Checkout page where you enter your personal information is on our secure server (You will see the "Lock Icon" on your web browser). Additionally, your Final Checkout page is encrypted before being sent to us.
Yes. Only the Gallery and Viewcart pages are on our public server. The final Checkout page where you enter your personal information is on our secure server (You will see the "Lock Icon" on your web browser). Additionally, your Final Checkout page is encrypted before being sent to us.
-Can I pay by cheque and avoid having to give my credit card number?
Yes. You can print the final Checkout Page and mail it to us with a cheque. Your images will not be sent until your payment is received.
Yes. You can print the final Checkout Page and mail it to us with a cheque. Your images will not be sent until your payment is received.
-How do I get my images?
They will be e-mailed to you. We use a high quality JPG compression: small enough to be easily e-mailed, but once opened, will have full resolution for printing purposes.
They will be e-mailed to you. We use a high quality JPG compression: small enough to be easily e-mailed, but once opened, will have full resolution for printing purposes.
-How long will it take to get my images?
For the Holiday rush, we will send your images in 2 days for all orders received before DEC 23. Afterwards, orders will be processed in the usual 7-10 days. If a faster turnaround is needed to due a particular presentation, please e-mail us separately with your request. If we can rush your order, we will be happy to, but cannot guarantee it is possible.
For the Holiday rush, we will send your images in 2 days for all orders received before DEC 23. Afterwards, orders will be processed in the usual 7-10 days. If a faster turnaround is needed to due a particular presentation, please e-mail us separately with your request. If we can rush your order, we will be happy to, but cannot guarantee it is possible.
-Some of the photos look dark and/or greenish on the site. Can you do something to fix this?
Yes. Web-resolution images do not have the color range as the High Resolution photos you will receive. We custom color-correct all images before sending.
Yes. Web-resolution images do not have the color range as the High Resolution photos you will receive. We custom color-correct all images before sending.
-Will the © www.freestylephotography.com be printed on the photo as it is on the website?
No, it will not be on your photo. The photo credit only appears on the website.
No, it will not be on your photo. The photo credit only appears on the website.
-How is the discount calculated?
The discount will be calculated automatically in your Shopping Cart.
The discount will be calculated automatically in your Shopping Cart.
-I can't find a picture of a player. Can you send me more samples to look through?
We've put every picture we have of the event/game on the site. We sincerely apologize if we missed the person you are looking for.
We've put every picture we have of the event/game on the site. We sincerely apologize if we missed the person you are looking for.
-How long will the pictures be available to order online?
Galleries are permanently deleted every 6 months.
Galleries are permanently deleted every 6 months.
-Can I see pictures from previous seasons/events/games?
Due to the sheer volume of images we have on file, we cannot include all images on this site. Please e-mail us to request specific YEARS/TEAMS/PLAYERS.
Due to the sheer volume of images we have on file, we cannot include all images on this site. Please e-mail us to request specific YEARS/TEAMS/PLAYERS.
WE SELL HIGH RESOLUTION DIGITAL FILES THAT YOU CAN PRINT AT HOME OR BRING TO A PHOTO LAB FOR ENLARGEMENTS.
WE DO NOT PROVIDE PRINTS.
THE DIGITAL FILES ARE YOURS TO KEEP WITH NO LIMIT OF HOW MANY COPIES YOU CAN MAKE.
ONLY COMMERCIAL AND EDITORIAL USE IS PROHIBITED.
WE DO NOT PROVIDE PRINTS.
THE DIGITAL FILES ARE YOURS TO KEEP WITH NO LIMIT OF HOW MANY COPIES YOU CAN MAKE.
ONLY COMMERCIAL AND EDITORIAL USE IS PROHIBITED.
