FAQ ON HOW TO PLACE AN ORDER:
-Is your Website secure?
Yes. Only the Gallery and Viewcart pages are on our public server. The final Checkout page where you enter your personal information is on our secure server (You will see the "Lock Icon" on your web browser). Additionally, your Final Checkout page is encrypted before being sent to us.
Yes. Only the Gallery and Viewcart pages are on our public server. The final Checkout page where you enter your personal information is on our secure server (You will see the "Lock Icon" on your web browser). Additionally, your Final Checkout page is encrypted before being sent to us.
-Can I pay by cheque and avoid having to give my credit card number?
Yes. You can print the final Checkout Page and mail it to us with a cheque. Your images will not be sent until your payment is received.
Yes. You can print the final Checkout Page and mail it to us with a cheque. Your images will not be sent until your payment is received.
-How do I get my images?
They will be e-mailed to you. We use a high quality JPG compression: small enough to be easily e-mailed, but once opened, will have full resolution for printing purposes.
They will be e-mailed to you. We use a high quality JPG compression: small enough to be easily e-mailed, but once opened, will have full resolution for printing purposes.
-How long will it take to get my images?
You will receive your images in 7-10 days. If a faster turnaround is needed to due a particular presentation, please e-mail us separately with your request. If we can rush your order, we will be happy to, but cannot guarantee it is possible.
You will receive your images in 7-10 days. If a faster turnaround is needed to due a particular presentation, please e-mail us separately with your request. If we can rush your order, we will be happy to, but cannot guarantee it is possible.
-What is the $8.50 PERSONALIZATION option? How do I tell you what I want written?
We can add individual text to the picture (player's name, team name, jersey number, event title, etc.).
Add this information in the COMMENTS section of the FINAL CHECKOUT PAGE.
PERSONALIZATION fee is PER IMAGE.
We can add individual text to the picture (player's name, team name, jersey number, event title, etc.).
Add this information in the COMMENTS section of the FINAL CHECKOUT PAGE.
PERSONALIZATION fee is PER IMAGE.
-Will the © www.freestylephotography.com be printed on the photo as it is on the website?
No, it will not be on your photo. The photo credit only appears on the website.
No, it will not be on your photo. The photo credit only appears on the website.
-How is the discount calculated?
The discount will be calculated automatically in your Shopping Cart. (Before shipping fees).
The discount will be calculated automatically in your Shopping Cart. (Before shipping fees).
-I can't find a picture of a player/there aren’t many photos of the player I’m looking for.
Can you send me more samples to look through?
We've put every picture we have of the event/game on the site. We sincerely apologize if we missed the person you are looking for.
Can you send me more samples to look through?
We've put every picture we have of the event/game on the site. We sincerely apologize if we missed the person you are looking for.
-How long will the pictures be available to order online?
Galleries are permanently deleted every 2 months.
Galleries are permanently deleted every 2 months.
-I’d like to buy pictures of the Ottawa Senators or Montreal Canadiens, where can I see those?
NHL and NHLPA rules do not allow us to sell photos of NHL players.
NHL and NHLPA rules do not allow us to sell photos of NHL players.
Please read the notes below about the ordering process before moving on to the photo galleries.
Then, CLICK ON THE TEXT BELOW TO MOVE ON TO PHOTO GALLERIES BY GAME.
Then, CLICK ON THE TEXT BELOW TO MOVE ON TO PHOTO GALLERIES BY GAME.
WE SELL HIGH RESOLUTION DIGITAL FILES THAT YOU CAN PRINT AT HOME OR BRING TO A PHOTO LAB FOR ENLARGEMENTS.
WE DO NOT PROVIDE PRINTS.
THE DIGITAL FILES ARE YOURS TO KEEP WITH NO LIMIT OF HOW MANY COPIES YOU CAN MAKE.
There is a choice of 4 digital sizes:
-1000x1500 pixels: will allow you to print UP TO a size of 5x7.
-1600x2400 pixels: will allow you to print UP TO a size of 8x12.
-2000x3000 pixels: will allow you to print UP TO a size of 11x14.
-3200x4000 pixels: will allow you to print UP TO a size of 16x20.
-Additional Options: PERSONALIZED TEXT
WE DO NOT PROVIDE PRINTS.
THE DIGITAL FILES ARE YOURS TO KEEP WITH NO LIMIT OF HOW MANY COPIES YOU CAN MAKE.
There is a choice of 4 digital sizes:
-1000x1500 pixels: will allow you to print UP TO a size of 5x7.
-1600x2400 pixels: will allow you to print UP TO a size of 8x12.
-2000x3000 pixels: will allow you to print UP TO a size of 11x14.
-3200x4000 pixels: will allow you to print UP TO a size of 16x20.
-Additional Options: PERSONALIZED TEXT
